WARRANTY
With a history of over 130 years in the world of cycling our ‘savoir faire’ from the heart of the French Alps, it brings a core strength to the development of our product. It's our heritage in which we have deep pride. The design, development & production processes are established, reliable, durable and efficient allowing you to ride with confidence.
At Mavic, it is key that we deliver the highest quality of service products to meet the needs of our customers.
As part of our service for the new 2021 products, we are offering a LIFETIME guarantee for our carbon wheels. This guarantee applies only to the original owner who have registered the product on mavic.com/care within 2 months of the product purchase. This applies to all model year 2021 wheels range, sold since September 1, 2020. These products are recognizable by their serial number starting with CFA214xxx or CRA214xxx and beyond.
Our aluminum wheels and all our other products are covered by the 2-year guarantee which can be extended to 3 years for aluminum wheels plus Mavic helmets and the Comete Ultimate shoes once the product has been registered on mavic.com/care within 2 months of the product purchase.
All warranties cover material and manufacturing defects that would appear during normal use of the product apart from so-called "wear" parts.
The full terms of the warranty can be found here (click).
To register your product or apply for this warranty, please click below.
For all Model Year 2016 or newer products *
WARRANTY EXTENSION
For wheels, helmets and Comete Ultimate Shoe
Warranty and repairs
You can choose to go through your local Mavic dealer to facilitate your warranty claim or we would be happy to assist you directly.
* Products have to be registered 30 days after purchase at the latest.
How do I know if my product is eligible?
For the Comete Ultimate shoes, the registration in “Warranty Extension” will automatically validate the 30-days satisfaction program.
