Mavic.com

WARRANTY AND CRASH REPLACEMENT

WARRANTY
With a history of over 130 years in the world of cycling our ‘savoir faire’ from the heart of the French Alps, it brings a core strength to the development of our product. It's our heritage in which we have deep pride. The design, development & production processes are established, reliable, durable and efficient allowing you to ride with confidence.
At Mavic, it is key that we deliver the highest quality of service products to meet the needs of our customers.
As part of our service for the new 2021 products, we are offering a LIFETIME guarantee for our carbon wheels. This guarantee applies only to the original owner who have registered the product on mavic.com/care within 2 months of the product purchase. This applies to all model year 2021 wheels range, sold since September 1, 2020. These products are recognizable by their serial number starting with CFA214xxx or CRA214xxx and beyond.
Our aluminum wheels and all our other products are covered by the 2-year guarantee which can be extended to 3 years for aluminum wheels plus Mavic helmets and the Comete Ultimate shoes once the product has been registered on mavic.com/care within 2 months of the product purchase.
All warranties cover material and manufacturing defects that would appear during normal use of the product apart from so-called "wear" parts.  
The full terms of the warranty can be found here (click).  
To register your product or apply for this warranty, please click below.  
Sur tous les modèles à partir de 2016*

EXTENSION DE GARANTIE

Sur les roues, les casques et les chaussures Comète Ultimate

Réparations et garanties

Vous pouvez vous adresser à votre détaillant Mavic local pour faciliter la procédure de demande de garantie. Vous pouvez également nous contacter directement.
* Les articles doivent être enregistrés dans un délai de 30 jours à partir de la date d’achat. Comment savoir si mon produit est éligible ? Pour les chaussures Comète Ultimate, l’enregistrement en ligne du produit pour bénéficier d'une extension de garantie validera automatiquement la garantie satisfaction de 30 jours.
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